Our Field Service mobile app — available on Android and iOS — is the ultimate all-in-one tool tailored for the demands of today's mobile workforce. Designed as an offline-first application, it enables your front line to work and seamlessly save changes even without Wi-Fi.

Nov 25, 2020 · When admins set the OAuth Token Policy for the Field Service Mobile (FSM) app connected apps to 'Immediately expire refresh token', FSM users may be logged out the app immediately after logging into the app.

Nov 22, 2023 · 1. Delete the FSM app. 2. Update iOS to the most recent version available. 3. Power down the device for 30 seconds. 4. Turn on the device. 5. Reinstall FSM app from the App Store.

Field service management gives customers the control and convenience they crave. They can schedule their own appointments from a portal, website, or app. On the day of service, they get updates with capabilities like appointment assistance so that no one is waiting around. This includes reminders on their appointment times, details on who will ...

Field service management (FSM) software is a digital tool used by companies to manage and optimize their field operations. The software includes features for scheduling, dispatching, real-time tracking, asset management, route optimization, customer communication, and more.

Feb 23, 2021 · URL Fields in the Field Service mobile (FSM) app on iOS are getting re-encoded resulting in the wrong URL being passed to other apps such as Sharepoint and Safari. Steps to Reproduce Create a custom URL field on Work Order Object named: URL Field TEST

In the 228.0.0 version of the Field Service mobile (FSM) app, users may encounter a blank page when tapping an action or flow. This happens if the action has no fields on the layout or there is a misconfiguration with a flow.

Nov 30, 2020 · If an iPad user taps an action in the Field Service mobile (FSM) app while in portrait mode and then switches to landscape mode, the action screen will stay in portrait mode (or vice versa). Note: Landscape mode is not supported for iPhones.

May 3, 2021 · Capture Salesforce Field Service mobile app device logs; similar to Salesforce app for Android and iOS. Salesforce Support may ask you to send Salesforce Field Service mobile app debug logs to troubleshoot or diagnose issues.

Apr 12, 2021 · Android users may notice their Time Sheet entries showing under the wrong date in the Salesforce Field Service mobile (FSM) app.