KUB’s system is primarily a gravity system. Wastewater flows from homes and businesses by gravity into the collection system, where it is conveyed to a treatment plant. In some cases, due to terrain or other factors, wastewater may flow to pump stations, where it can be pumped through mains to the plant.

Pay by phone using KUB’s automated system. Call 865-524-2911 and follow the prompts to make a payment. Please have your KUB account number available. Learn More

KUB Order of Restoration. During a typical outage, KUB uses the sequence below to determine the order of restoration. Each sequence is represented by different color outage markers on KUB's outage map.

KUB's Electric System KUB is proud to provide reliable electric service to Knox and parts of seven surrounding counties. KUB purchases power from TVA to provide service to more than 221,000 customers across 689 square miles.

KUB’s Can-the-Grease Program aims to educate residential customers on how to properly dispose of fats, oils, and grease produced at home. This will help prevent fats, oils, and grease buildup up in their home’s plumbing and KUB’s sewer system.

Through KUB's Supplier Outreach Program, KUB provides resources and assistance to businesses looking to work with KUB. Businesses can learn more in the following ways: Connect with KUB representatives in person. KUB hosts and attends local events to meet business owners and representatives.

If you have inquires about KUB Fiber please use this email address [email protected] or call 865-524-2911.

KUB has implemented multiple strategies to foster a welcoming and supportive workplace culture. For decades, KUB has made efforts to support our local economy by creating access to opportunities to do business with KUB from large corporations to small local shops.

KUB's wastewater system is made up of 249 square miles, with over 1,300 miles of service mains. The network includes these pipes, manholes, and equipment to transport wastewater away from homes and businesses.

KUB prepares for outages caused by storms with its Vegetation Management program and monitoring of weather to ensure extra crews are ready when needed. Below are some ways you can prepare for an outage.