For ITSM teams working in Jira Service Management (JSM), dashboards are the best way of monitoring and continuously improving service quality. To help you, here’s a list of the best …

Apr 28, 2023 · Pie charts and scatter plots are two types of graphs commonly used in data analysis. Pie charts are useful for showing how data is divided into different categories, while …

This example shows how to create a chart that shows the active incidents for a team by owner and drills down to the active incidents by priority. 1. From the Neurons for ITSM Chart Wizard …

Feb 15, 2023 · You can try creating a database view joining your table to the label_entry table and report from that. the WHERE clause should be something like le_table_key=<my other …

Jira Service Management’s native reports are powerful but lack customizability. We explore Custom Charts' reporting options for ITSM use cases.

Discover the IT service management template, what it includes, and why you should use it.

Jun 5, 2024 · The first PPT Slide belongs to open incidents and service requests, in which you can show open service requests by team/status/service in a pie chart format and active SLA …

Jun 6, 2024 · Pie Chart: Displays a pie chart breakdown of issues based on a selected field, providing a quick overview of data distribution. You can also find additional gadgets in the …

Sep 28, 2017 · I need to create a pie chart that would hold what percentage of total amount goes towards software, hardware , services etc. I have a category field that hold software, hardware …

May 16, 2023 · We have requirement to create pie chart but depending upon the maturity date. If Maturity date is < current date then one section should be red. If maturity date is > current date …