If your cell phone has pinged recently with a text claiming to be from a state agency and saying you owe money on an unpaid ...

Therapy and other mental health services have been thrown into turmoil amid the dramatic changes ordered by President Donald ...

Multiple people have been hospitalized after a mass shooting took place at a popular park Friday in Las Cruces.

A new requirement that Social Security recipients go online or in person to a field office to access key benefits, instead of just making a phone call, will be difficult for many people to meet ...

Meet Daisy (aka "dAIsy"), an AI chatbot designed with the real voice of an employee's grandmother and a classic nan likeness, including silver hair, glasses and a cat named Fluffy. Daisy was developed ...

The January edition is set for Jan. 17 at City View on the fourth floor of the Illinois Terminal ...

Police are now investigating after they tell KOCO 5 someone was beaten to death at a concert. This happened around midnight near South Portland and Southwest 15th at the Enclave event center.

Some 29 residents from 18 countries became American citizens in a ceremony Friday at the Northampton County Government Center ...

YouTuber Kitboga built an AI army capable of confounding entire scam call centers. There are moments in this video where you ...

USPS Vice President for Customer Experience Marc McCrery said the agency is looking to switch its call center platform to a ...

Teleperformance SE has deployed AI technology by Sanas to modify the accents of its Indian call center employees in real time ...