Yelp, an online business directory, over the years has become an integral tool for many when choosing a restaurant, beauty salon or bar. The reviews on the platform serve as an indicator for the ...

Yelp has long been accused of acting like the Tony Soprano of online reviews. Companies claim that Yelp favors advertisers by emphasizing their search results and reviews. Some businesses say Yelp ...

Yelp found that when it first launched a GPT-4o-powered AI chatbot, usage rates dropped. But training it to sound like a human changed that.

Yelp analyzes the millions of reviews on its platform, along with nominations from its community of users, to generate a diverse list of local eateries, from food trucks to fine dining.