We explain how to complain effectively to British Gas - Lewis Whyld/Lewis Whyld ...

STRUGGLING British Gas customers urged to check for letters offering to wipe debts as 600,000 landing on doormats. The UK’s ...

Standing charges for both gas and electricity are applied daily, regardless of how much energy the customer uses.

The MoneySavingExpert.com founder is warning customers with certain suppliers to act now as the price cap is due to rise ...

Octopus Energy’s profits more than halved last year as it spent more money in its race to overtake British Gas as Britain’s largest household energy supplier.

British Gas has accepted Ofgem's decision, claiming a small number of staff had "incorrectly applied" written procedures on the customer transfer process. It is the second time Ofgem has used its ...

You are also able to instant message British Gas via the company’s Make a Complaint page. If this doesn’t resolve the issue, you can escalate the complaint by contacting the Customer Services ...