Lyft’s customer obsession isn’t just about riders — the rideshare company is investing in its drivers as well to help them deliver better service even as it expands higher-end options for ...

Ride-hail giant Lyft plans to bring fully autonomous robotaxis, powered by Mobileye, to its app “as soon as 2026” in Dallas, ...

While the use of advanced AI in customer service operations has fueled worries over job loss in the industry, Lyft said there ...

The company previously announced in November it would launch self-driving cars in Atlanta. Now, the company says its ...

Lyft forecast current-quarter gross bookings below estimates on Tuesday, as its jostles for more riders with larger rival ...

Shares of Lyft traded higher on Monday as TechCrunch reported that the ride-hailing company is planning to bring fully ...

Lyft CEO David Risher said in an X post that the rideshare giant will roll out autonomous rides in Dallas as soon as 2026.

CEO David Risher credited the company’s “customer obsession” for a strong quarter, but it's focusing on its drivers, too.

While the use of advanced AI in customer service operations has fueled worries over job loss in the industry, Lyft said there would continue to be a need for human customer support agents.